Grand Hotel Blackpool, Blackpool (United Kingdom) - Deals & Reviews

This hotel is an excellent home base for a weekend in Blackpool. Nice touch to have coffee and coffee facilities.

Rooms were very cold.

The location was marvellous, staff were amazing. We stayed for 4 nights here, loved the North Shore district. Plus, we were 15 mins by foot from blackpool tower.

Nothing not to love.

Good location, right on the beach with the tramline outside as well as a bus stop Clean rooms

It’s not called the Hilton anymore It shouldn’t be advertised as that! Tired rooms in serious need of renovation Disinterested staff No mention of needing to pay for parking until you arrive at reception and made to pay £7 per day The lifts were touch and ago as to whether they worked or not

This hotel is now called the Grand and not the Hilton. I last stayed here in 2010. Since then it would appear that no work had been done to our room. The tiles in the bathroom were shabby. The carpet in the bedroom had stains on it. The room, generally, was tired. When we arrived, there was excrement in the toilet which took 3 flushes to send on its way. The bed linen was however, very clean. The breakfast was okay though they kept running out of hot food. I (and other guests) had to wait a long time for the full English breakfast because they were "a chef down". Windows in the whole establishment are in need of a good cleaning. Sofas in the reception area were split with stuffing coming out

Reception staff and breakfast staff were friendly and helpful. I'm not sure but, because of the way the hotel was designed, all rooms have a sea view?

Money needs to be spent on this place to get it back up to scratch

We had an overnight stay for the rugby weekend and it fully met our needs and expectations. The location was great as it have us an opportunity to have long walks along the very clean promenade. All facilities were available at an excellent price for the stay.

Breakfast was excellent, catering for all tastes. Staff were welcoming and the bedrooms although a little dated were clean with good quality bedding and freshness.

Understaffed at breakfast- I think there were only 3 waiters on for a whole staff. They did an excellent job in extreme circumstances. Noise from the room next door I terms of partying was excessive from 2-430 am so walls thin!

Everything was spotlessly clean the atmosphere at the hotel was friendly the rooms were very comfortable.no comments

Location

Small reception Poor trained staff

Not too far from the central illuminations. Tram stop outside hotel. Good car park. Good friendly helpful staff. Super breakfast.

Room near the lift and the walls very thin. A bit noisy but it was half term week.

the location, walking distance to the town

I had upgraded and preordered extra pillows and towels, and given time of arrival, these were not in the room. I had to request for the upgraded items twice and we still didnt receive them until 19.00 pm, the bathroom toiletries never arrived. We were very disappointed as we prebooked via the internet giving plenty of notice so felt the service was very poor.

Convenient position good ambiance extremely friendly polite staff nice and warm in all areas

Nothing to dislike

it was a very nice hotel

drinks were rediculasly expensive

Very pleasant couple of days. The hotel was full but breakfast was excellent with no queues.

Friendly staff and good facilities. No jacuzzi which could be misleading from website view of hotel. Cleanliness of room was somewhat of a question with discarded bottle top and hair grip by bed on floor and hair in the bath.

I thought the Hilton was lovely apart from the bedrooms I thought for a Hilton they were bad we stay at alot of hiltons all over the world and this is the worst one the bedrooms are needing an uplift

plenty of space in the puplic areas. relaxing